Friday, June 25, 2010

CUCM Conference Setting Best Practice

It is best practice when configuring CUCM and conferencing that you change the default conference drop setting to "When Conference Controller Leaves".

System > Service Parameters > Select you Publisher > Select "Cisco CallManager" > Search for "Clusterwide Parameters (Feature - Conference)" > Drop Ad Hoc Conference

This setting will drop the conference call when the conference initiator hands up the call. This option will assist in preventing call fraud.

The default option is net to "Never".

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