I ran into this issue after factory resetting a Cisco 7965 phones resulting in it being stuck at the upgrading screen while displaying the MAC address on the bottom left.
Here are a few things that should be checked to resolve this:
DHCP ip helper-address
Phone Load
DHCP Scope
Wednesday, December 8, 2010
Tuesday, December 7, 2010
Cisco Unity Express Compatibility Matrix
The following link shows the compatibility of Cisco Unity Express with CUCME, CUCM and Routers:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/compatibility/cuecomp.htm
This can be used when integrating CUE with CUCM, as an example.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/compatibility/cuecomp.htm
This can be used when integrating CUE with CUCM, as an example.
Creating Custom Backgroud Images for IP Phones
The following link explains the process for creating custom background images for Cisco IP phones:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7965g_7945g/6_1_3/english/administration/guide/7965cst.html#wp1088046
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7965g_7945g/6_1_3/english/administration/guide/7965cst.html#wp1088046
Monday, September 13, 2010
Hardware Restting a 7900 Series Phone
1. Unplug the power cable from the phone and then plug it back in. The phone begins its power up cycle.
2. While the phone is powering up, and before the Speaker button flashes on and off, press and hold #. Continue to hold # until each line button flashes on and off in sequence in amber.
3. Release # and press 123456789*0#.
2. While the phone is powering up, and before the Speaker button flashes on and off, press and hold #. Continue to hold # until each line button flashes on and off in sequence in amber.
3. Release # and press 123456789*0#.
Thursday, July 22, 2010
ePhone slot is already registered with 00f0.0000.0000
When trying to remove a phone from Communication Manager Express (CME) to receive the following error: ePhone slot is already registered with 00f0.0000.0000
Steps to resolve and remove the phone:
1. Unplug the phone
2. Remove the ephone 1
3. Type, clear ip dhcp bindings
4. Re-create the ephone 1
5. Define the mac-address of the phone
6. Now plug back in the phone.
Steps to resolve and remove the phone:
1. Unplug the phone
2. Remove the ephone 1
3. Type, clear ip dhcp bindings
4. Re-create the ephone 1
5. Define the mac-address of the phone
6. Now plug back in the phone.
Friday, June 25, 2010
CUCM Conference Setting Best Practice
It is best practice when configuring CUCM and conferencing that you change the default conference drop setting to "When Conference Controller Leaves".
System > Service Parameters > Select you Publisher > Select "Cisco CallManager" > Search for "Clusterwide Parameters (Feature - Conference)" > Drop Ad Hoc Conference
This setting will drop the conference call when the conference initiator hands up the call. This option will assist in preventing call fraud.
The default option is net to "Never".
System > Service Parameters > Select you Publisher > Select "Cisco CallManager" > Search for "Clusterwide Parameters (Feature - Conference)" > Drop Ad Hoc Conference
This setting will drop the conference call when the conference initiator hands up the call. This option will assist in preventing call fraud.
The default option is net to "Never".
Subscribe to:
Posts (Atom)